Refund Policy
60-Day Money-Back Guarantee
If you are not completely satisfied with your purchase, you may request a full refund within 60 days of delivery.
Eligibility
- Refund request must be made within 60 days of delivery.
- You must provide your order number or purchase email.
- Refunds are limited to one per customer.
How to Request a Refund
- Email support@usapharma.pro with subject “Refund Request”
- Include your order number and purchase email
- Briefly explain the reason (optional)
Requests are processed within 3-5 business days.
Refund Processing
Full refunds are credited to the original payment method including product cost and original shipping fees. Allow 5-10 business days to appear on your statement.
Return of Products
In most cases, return is not required. If requested, we provide a prepaid return label.
Return Address: 19655 E 35th Drive, Suite 100, Aurora, CO 80011, United States.
Exceptions
Refunds may not be granted for: requests after 60 days, multiple refund requests from the same customer, or evidence of fraud.
Contact Us
Email: support@usapharma.pro